General
Is a mount included with a Phone Case or Universal Solution?
No, all Phone Cases and Universal Solutions are sold individually and do not include a mount. To use your smartphone with the Phone Case on your motorcycle, bicycle, or in your car, you will need a suitable mount designed for that specific use case.
I found a Phone Case for my smartphone model, but not a version labeled “5G.” Is there a suitable Phone Case for my device?
Yes, our Phone Case is compatible with your smartphone — even if “5G” is not explicitly mentioned in the product name. The term 5G refers to the mobile network standard and has no impact on the size or physical design of the device. Nearly all modern
What does “MagSafe®-compatible” mean in relation to SP Connect Phone Cases?
“MagSafe®-compatible” means that the SP Connect Phone Case can be used with all certified Apple MagSafe® charging stations. This compatibility applies exclusively to the SPC+ system and includes the Standard Phone Case, the Phone Case Xtreme, and all
Will you offer a Phone Case for the Samsung Galaxy S25 FE?
Yes, we will offer a Standard Phone Case for the Samsung Galaxy S25 FE. Availability is expected in the second half of December. We recommend signing up for our newsletter. This way, you’ll be automatically informed as soon as the case becomes availa
The Phone Case for my iPhone 17 Pro is currently unavailable. When can I expect it to be back in stock?
Due to high demand, the Phone Case – iPhone 17 Pro is temporarily out of stock. However, you can already pre-order it now. Shipping is expected to begin by the end of November. You can find the product here:Phone Case – iPhone 17 Pro.
Can I change the orientation of my smartphone on the SP Connect mount using the SP Connect Phone Case?
Changing the orientation of your smartphone is not possible via the Phone Case itself. The locking mechanism on the back is designed solely for secure locking and unlocking on the mount. You adjust the orientation directly on the mount: The head of e
Can I use an SP Connect Phone Case with a third-party magnetic mount?
In general, the magnetic mechanism on the back of the SP Connect Phone Case is compatible with many third-party magnetic mounts. However, please note that warranty coverage, holding strength, stability, and safety can only be guaranteed when using or
Can I charge my smartphone wirelessly with SP Connect Phone Cases?
Yes! With the SP Connect Phone Case and the SP Connect Phone Case Xtreme, you can charge your smartphone wirelessly. The cases are compatible with SP Connect wireless charging solutions, standardized Qi and Qi2 chargers, as well as certified Apple Ma