Universal Interface
What do I need to consider when attaching the Universal Interface?
We recommend attaching the Universal Interface to the flat, smooth back of a third-party phone case. Attaching it directly to the smartphone is not advised, as many models have a nano-coating that repels the 3M adhesive. The original 3M adhesive adhe
Why is it not recommended to stick the Universal Interface directly onto the smartphone?
Some smartphones have a nano-coating on the back. This special surface can reduce the adhesion of the original 3M glue, meaning the connection between the interface and the device may not remain secure over time. For this reason, we recommend attachi
What is the maximum weight a smartphone can have to be used with the Universal Interface?
The Universal Interface is suitable for smartphones weighing up to 300 g. This ensures a secure and stable connection between your device and the mount.
My Universal Interface has fallen off. What can I do?
If the Universal Interface has come loose and is no longer usable, please contact our customer support at [email protected]. To help us assist you more efficiently, please provide the following information:. Our support team will work to find a
Can I charge my smartphone inductively with the Universal Interface?
Inductive charging (wireless charging) is not guaranteed when using the Universal Interface.If you want to charge your smartphone wirelessly, we recommend our Universal Charging Phone Clamp as a universal solution. It enables safe and reliable wirele
Is the Universal Interface magnetic?
Yes! The mechanism of the Universal Interface is magnetic. This allows you to attach your smartphone to metal surfaces and use it in combination with all SP Connect magnetic mounts:. - Vent Mount. - Charging Vent Mount. - Charging Suction Mount. - Ch
Is the Universal Interface compatible with every SP-Connect mount?
The Universal Interface can be combined with any SPC+ mount. For use with a classic SPC Mount, you can use the SPC Adapter. However, we recommend upgrading your SPC mount to SPC+. You can find all SPC+ heads under this LINK. The Universal Interface d
Can the Universal Interface be reused?
No, the Universal Interface is not reusable. The original 3M adhesive is designed for one-time application and cannot be used again once removed. If you are looking for a universal solution that can be used with multiple smartphones, we recommend the
How can I remove the Universal Interface without leaving any 3M adhesive residue?
To remove the Universal Interface, we recommend gently warming the adhesive area with a hair dryer or heat gun on a low setting. This softens the 3M adhesive, allowing the interface to be lifted off slowly and evenly without damaging the surface. Any